360 degree feedback

A feedback culture is the basis for a powerful, agile organization. Implementing 360 degree feedback means that feedback is anchored in the DNA of your organization. No more boring assessment cycles, but instead of that employee-initiated 360 degree feedback as the engine of performance management.
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360 degree feedback

What is 360 degree feedback?

360 degree feedback is a talent management method where you not only collect feedback from the manager, but also from 360 degrees around you. So, for example: not only feedback from the manager but also the customer, colleague and someone from another department. Since the end of the last century, this method has often been used from an assessment or training perspective. Today, more and more organizations recognize the benefit of this methodology and integrate it into their assessment system. The feedback is often collected on the basis of a fixed set of questions or competencies, so that the answers can be compared with each other.

What are the advantages?

Open and diverse work climate

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By collecting feedback from different perspectives, you prevent a one-sided image from arising. When you provide feedback, you always take your own beliefs as a frame of reference, this way your feedback becomes biased. Feedback from different perspectives creates room for diversity, which in turn benefits creativity.

Empowered and resilient employees

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By having employees (and managers) provide frequent feedback, you ensure that people become empowered and resilient. This way, they become used to giving and receiving feedback. This creates a constructive working environment in which people dare to stand up for what is important.

Employees are motivated to work on self-development

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Feedback increases insight into one’s own personality, so there is acceptance for strengths and weaknesses. This insight creates a better feeling of whether the  functions fits the individual and allows the individual to shape his/her career based on self-direction.

How do you implement 360 degree feedback?

As you can see, there are many benefits to 360 degree feedback. However, not every implementation is a success story. If the organization is not ready, there is insufficient support or the methodology is not maintained, it can die a silent death. The tips below can provide a solid foundation.

Ensure model behavior from management. Nothing is more powerful than a leader who shows vulnerability before he asks this from his employees.

Invest in feedback skills. Well-given feedback is very powerful and pretty much always constructive. Is the feedback inconvenient or offensive? This can damage the employee. And, as you know: trust is easier lost than gained.

Ensure model behavior from management. Nothing is more powerful than a leader who shows vulnerability before he asks this from his employees.

And last but not least: have realistic expectations about the timetable: Rome was not built in a single day, and a single day will also not be enough to create a sustainable feedback culture.

Getting start with 360 degree feedback?

Talent Manager combines an innovative view of Talent Management with a thorough knowledge of HR processes. Based on these pillars, we have developed a software product that enables organizations to start with 360 degree feedback in a sustainable and accessible way. The methodology fits seamlessly with the assessment system and gives organizations the space to ‘grow into’ the methodology at their own pace. Our consultants have extensive experience in implementing 360 degree feedback and are happy to help.
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Do you want to know more about Talent Manager or are you interested in an online demo? Please contact us!

In about 30 minutes we can take you through our demo and show you everything Talent Manager has to offer for your organization.